Privacy Policy

MDGoods is committed to protecting the personal data of users who access our website and services. We process information in order to provide the service, fulfill orders, support accounts, comply with legal obligations, and operate the platform responsibly.

1. Personal Data We Collect

We may collect personal data in the following situations:

• When you create an account or place an order: name, email address, postal address, phone number, password, saved designs, uploaded content, order history, and account activity.
• When you contact us for support: name, email, phone number, and the contents of your message.
• When you save recipient details in your account: contact names and mailing addresses where supported.
• When you create products: images, text, logos, and other uploaded or submitted content.
• When you use the site: technical and usage information collected via cookies, pixels, logs, and similar technologies.

2. How We Use Personal Data

• To provide, improve, and support our services
• To create and manage your account
• To process payments, billing, and invoices
• To communicate with you and respond to requests
• To provide customer service and support
• To protect the website and maintain platform security
• To analyze site usage and improve performance

3. How We Share Personal Data

MDGoods does not sell or rent your personal data. We may share data with carefully selected service providers that help us operate the platform, process payments, host infrastructure, and fulfill print orders as needed to deliver the service.

To produce orders efficiently and close to the delivery address, certain information may be shared with production and logistics partners, including partners located outside the EU where required. Those providers are expected to handle personal data confidentially and only for the purposes necessary to deliver the service.

4. Security and Storage

We use technical and organizational safeguards to protect personal data against loss, misuse, unauthorized access, disclosure, or modification. Sensitive information transmitted online is protected using encryption technologies such as SSL.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, review, update, correct, transfer, or delete personal data associated with your account. You can manage some of this information directly in your account, or contact us if you need additional assistance.

6. Cookies and Communications

MDGoods uses cookies and similar technologies to support the website and related services. You can manage cookie preferences through your browser settings. We may also send administrative, service, and transaction-related communications, and where permitted, relevant marketing communications that you can opt out of.

7. Policy Updates and Contact

We may update this policy from time to time. If material changes are made, we will publish the updated version on the website. For privacy-related questions, you can contact us at privacy@mdgoods.com.